Aotearoa/New Zealand is now at Level One

  • Wear a mask on public transportation
  • Use your COVID Tracer app and scan where ever you go
  • Turn your Bluetooth on and enable the COVID Tracer app
  • Be kind



Current Alert Levels

The Auckland region is at Alert Level 2, with extra restrictions on social gatherings, funerals and tangihanga. Auckland will move to Alert Level 2 with no extra restrictions at 11:59pm on Wednesday 23 September.

Restrictions in Auckland

The rest of New Zealand is at Alert Level 1.

Country moves to a more cautious level one
Experts are saying we can’t get too complacent this time around



Click to to find out more and apply

The Funding Network Open for Applications
The Funding Network is open for applications for their live or online fundraising event at the end of November.
They will offer three selected charities a one-month “light touch” capacity building programme which culminates in a live fundraising event. Charities with an average annual income of under $1 million will be considered.
The Funding Network assists to:  Plan and develop an online, crowdfunding campaign (5 hrs) Become confident in presenting your work in a compelling way (5 hrs)
Then the three charities will pitch to an audience of givers who will ask some questions and then (hopefully) offer donations and pro-bono expertise.


Keeping you updated CoVid19 MSD


guide about guarding mental health during the COVID-19 pandemic.

MSD Community Capability and Resilience Fund ($36 million)

The Lottery Covid19 Community Wellbeing Fund ($40 million)

Auckland Travel Restrictions

Latest CoVid briefing from Prime Minister


MSD Update 21 August 2020


Next Steps as Covid10 returns – Expert Reaction

Keeping you updated MSD : COVID-19

Volunteering NZ : Volunteer and organisation guidelines for all levels

Which type of facemask is right for you?

Citizen’s Environmental Advocacy Service agrees with Govt to ‘go fast’ again on fighting COVID19 Outbreak

Dissolution of Parliament Delayed


Alert levels

As of midday on Wednesday August 12 the Auckland region (Auckland Council area) is at Alert Level 3 for 3 days until midnight on Friday 14 August. The rest of New Zealand is at Alert Level 2.

Find out more from the Unite Against COVID-19 website.

Get an Ministry of Health Covid-19 QR Code poster for your workplace or organisation

Get the Ministry of Health Covid-19 Tracer App

You can also call Healthline for health advice on 0800 358 5453.


Coronavirus Update Stuff situation report










  • Food Security
    “The Government announced in Budget 2020 that it will invest $32 million over the next two years through MSD to provide additional support for foodbanks, food rescue and other community organisations that are providing food to people, families and whānau who can’t afford to purchase food.
    As Civil Defence Emergency Management Groups step down from supporting foodbanks, funding is available for:
  • Community Food Transition Grants: (urgent funding during the transition from Civil Defence to MSD to contribute towards costs from June – August 2020). Applications open on 26 May 2020.
  • Community Food Response Funding: funding to contribute towards costs for two years, while building Food Secure Communities. Applications open on 29 May 2020.
  • Building Food Secure Communities plans: Applications open on 29 May 2020. Funding will be finalised by September 2020.

Please see the Food Secure Communities web-page for detailed information about the support available, funding criteria and general Frequently Asked Questions.
Meanwhile, to minimise pressure on your services, we encourage you to make referrals to Work and Income for hardship grants for food, where eligible and appropriate.”


  • FINZ WEBINAR:  Growth out of a crisis
    Alan Clayton and Fiona McPhee invite not for profit leaders, board members, CEOs and Executives to join them for a one hour focused insight into how you can lead to accelerate your fundraising out of this crisis.

  • Please fill out this nationwide survey on how COVID-19 has impacted the community and voluntary sector. Responses close at 5pm on Friday 12 June.It’s being sent to you on behalf of the Hui E! Community Aotearoa, Volunteering New Zealand, the Centre for Social Impact, and Philanthropy New Zealand.  We’ve initiated this survey as a result of enquiries from a number of sources for information about the impact of COVID-19 on the sector.
  • A series of webinars from the PSA: Ten possible futures for Public and Community Services
  • COVID-19 Mobile Testing Stations Set To Visit Community : Mid Central District Health Board



  • Charity; NGO; Charity Group Zoom Meeting No 9
  • Please Press Pause 2020 from the Wise Group
  • ANCAD webinar
    • Crowdfunding hrough the Covid-19 Crisis – Therese Lanigan-Behrent DATE/TIME :Tuesday 26 May 11:30-12:30
      PRESENTER:Therese Lanigan -BehrentCovering:
      · Introduction to Crowdfunding: live and online
      · Why is it important in our current environment?
      · What are some of my options?Register: info@ancad.org.nzGuest Presenter:
      Mel Steel, General Manager- GivealittleGivealittle is an online fundraising platform for all New Zealanders. Recently bought by Perpetual Guardian, Givealittle provides a platform, where people from all walks of life can come together online to support all sorts of causes.













Potential source of assistance during CoVid 19.  Low or no-interest loans
CoVid 19 Financial Relief

The Institute of Directors have been thinking about what is going to happen to NGOs.






Govt approves further $30m to meet immediate welfare and food security needs

The Government has approved a further $30 million support package to bolster the delivery of food and welfare assistance by local authorities and Civil Defence Emergency Management Groups to those who need it the most as New Zealand fights COVID-19.

“We are aware of the urgent need for those who require immediate assistance and as a Government are committed to meet it,” Minister of Civil Defence Peeni Henare said.

“Today’s package will:

  • Bolster the organisation of food parcels, and other household goods and services to people who contact the CDEM Group and meet the relevant criteria
  • Provide upfront funding to, or reimbursement of, local foodbanks, community food organisations and other welfare providers, to enable them to provide food and other essential household items to people who contact them directly
  • Help to fund emergency accommodation, until temporary accommodation can be arranged through MBIE’s Temporary Accommodation Service or other arrangements

“This additional funding will ensure local authorities and CDEM Groups will be well placed to increase immediate COVID-19 related welfare support needs through multiple channels.

“We made an initial $27 million investment on 26 March to immediately assist NGOs and community groups to deliver services and support to vulnerable groups during the COVID-19 Alert Level 4 lockdown.

“Whānau Ora has also delivered over 118,000 care and hygiene packages to date.

“Moving to Alert Level 3 next Tuesday is the best decision for lives and livelihoods and New Zealanders have helped us get there. In turn we will support those who need assistance,” Peeni Henare said.

The National Emergency Management Agency and the Ministry for Social Development are working together to support CDEM Groups to implement this package







  • Project C-19 Update
    This weekly newsletter serves to provide you with local up-to-date information from Civil Defence Emergency Operations Centre and resources available to you while supporting our community’s most vulnerable people right now.


  • Yesterday, the Government announced a further set of proposed tax changes to assist NZ businesses (and NGOs) manage the impacts of COVID-19. You can read the Government’s announcement and fact sheets at https://www.beehive.govt.nz/release/government-backs-business-through-covid-19
  • Inland Revenue have Kaitakawaenga Māori supporting our Māori Community. Kaitakawaenga Māori deliver Inland Revenue services in a whānau, hapū and iwi centric way to help ensure our Māori customers have the tools to self-manage their tax affairs. This is a service where Māori are supporting Māori and we’re working hard to provide essential services for business and individual customers during this stressful and difficult time.More information on the service, including how to request a visit from one of our Kaitakawaenga Māori, is available on our website:  www.ird.govt.nz/contactus/general-enquiries/kaitakawaenga-maori. If you need assistance , I would encourage you to use myIR in the first instance and send through your questions/enquiries via secure mail through to us. If you would like to discuss the matter with our Kaitakawaenga Māori, please use the link above to request us to make contact.


  • Ministry of Social Development
    Guidance on safe working practices for social services
    This latest update contains guidance on safe working practices for essential workers who have face-to-face work as a requirement of their service delivery.  Contained within the update is a link to the guidance on using PPE for social services.  There’s a useful table for different situations as mentioned previously.
  • From Brenda Pilott ; Manager Social Service Providers Aotearoa
    I have had a reply from Minister Carmel Sepuloni to a letter I wrote to her in early April seeking action on some cost pressures providers are facing as a result of the COVID19 pandemic and the lockdown measures in place.  The Minister’s reply is here in which she has responded positively to the matters I raised.  The key points are:

    • Reaffirming the ‘no clawbacks’ announcement
    • Agreeing that additional client-related costs have been incurred directly related to the current situation and these should be raised with your contract manager.  I have talked further about this with Oranga Tamariki and they will shortly have advice out about a process for this.  In the meantime for those of you that have incurred these additional costs, I suggest you start documenting them.
    • There is further consideration happening about NGO access to the wage subsidy.  I can report that a number of providers have successfully applied for the wage subsidy. This is mainly where they can confirm a drop in income, for example through loss of sales, fee-paying services, fundraising income. If you haven’t made an application, check again whether you meet the criteria and consider applying. It is a straightforward process.  I do feel there is still a problem with the criteria and am continuing to work with officials on this.
    • There will be joint work with our sector on the ‘recovery’ phase  – how we all move together out of lockdown.  The signs are starting to look positive about that and I know many of you are already working on how you will operate at each of the 1-3 levels.

I’ll finish by quoting Minister Sepuloni’s words: “I want to pass on my sincere gratitude and thanks to all your providers working to support New Zealanders in this time of crisis.”  I couldn’t agree more.




  • Call Healthline if you suspect you have COVID-19 symptoms: 0800 358 5453
  • For any other COVID-19 related queries, contact the government helpline: 0800 779 997
  • Need to talk? Call or text 1737
  • Essential business enquiries essential@mbie.govt.nzor 0800 22 66 57



CoVid 19 Fact sheet #3 : 07.4.20


  • Call Healthline if you suspect you have COVID-19 symptoms: 0800 358 5453
  • For any other COVID-19 related queries, contact the government helpline: 0800 779 997
  • Need to talk? Call or text 1737
  • Essential business enquiries essential@mbie.govt.nzor 0800 22 66 5703.4.2020


MSD has issued guidance and information for foodbanks, food rescue and other community food services operating in the COVID-19 Alert Level 4 environment.

This is essential reading, and includes:

  • Providing food as an essential service
  • Guidance and information on safety
  • CDEM support for foodbanks, including recovery of costs.

MSD is supporting Kore Hiakai Zero Hunger Collective to establish best practice guidelines for CDEM groups to work with the foodbank and food rescue sector.  These should be issued by early next week. MSD is also supporting Kore Hiakai to collect information on which foodbanks, food rescue and other community food services are operating, including trends and issues. Kore Hiakai will be reporting this through to MSD on a regular basis. Kore Hiakai have set up a foodbank survey where you can provide them with your information. We would be enormously appreciative if you could complete this.












  • MSD UPDATES Please share this as far as you can.
    The important information we want to get out there is:

    • Please don’t worry – you’ll continue to be paid your regular benefit payments.
    • MSD has already done a bunch of things to make it easier for now.
    • If you’re already getting Jobseeker Support, Sole Parent Support or Supported Living Payment, you don’t need to provide another medical certificate.
    • If you’re already getting Disability Allowance and Child Disability Allowance you don’t need to do anything – they will continue to be paid.
    • For now there will be no annual reviews or social housing reviews.
    • Special benefits won’t expire.
    • There will be no new obligation failures for now.

Remember, the Work and Income website, www.workandincome.govt.nz is the place to go for the latest information.

    1st Message In these extraordinary circumstances, ensuring people get their entitlements, including their Covid-19 relief, is an essential service and Inland Revenue’s top priority.We are now required to operate very differently, including how we work with you. Our phone services will be severely limited and the only effective way to contact us, will be online and through myIR.Within Inland Revenue, all front office services in all localities are now closed and all of our staff, except a small number of special exceptions, will be working from home.For those receiving payments – Working for Families in particular – you will be paid.   It may be that some squaring up of over or underpayments needs to be made and that will happen – maybe not immediately but it will happen.If you need to contact us urgently about your entitlement, then online through myIR is the best way.Inland Revenue remains committed to implementing the latest round of our transformation changes in April. Maintaining the pace of IR’s transformation is important and any delay increases the risk that we won’t be able to meet customers’ needs at this difficult time.  By upgrading our systems in line with our current plan, we increase our agility to respond swiftly to situations such as Covid-19 which gives the Government more flexibility to help New Zealanders.Please be assured that the people who work at Inland Revenue will be doing their very best to make sure all New Zealanders get what they need as soon as they need it. That is our top priority.We will be providing more detail on things you need to know as this situation develops. You can find current information at ird.govt.nz/covid19
  • 2nd Message If your business is unable to pay its taxes on time due to the impact of COVID-19, we understand,  you don’t need to contact us right now.Get in touch with us when you can, and we’ll write-off any penalties and interest.It would help a lot if you continue to file however, as the information is used to make correct payments to people, and to help the Government continue to respond to what is happening in the economy.The following link is the latest news coming out of Inland Revenue:https://media.ird.govt.nz/articles/inland-revenue-updated-advice-to-businesses/
  • Parry Field Lawyers: Covid 19 – Key Legal issues for Charities.25.3.2020
  • Covid19 information in 12 languages
  • CoVid19 Information for Registered Charities
  • Worried about funding? (Thanks to Hui E for this article)
    Give yourself peace of mind and contact your funders early to discuss any concerns you have about not being able to meet your funding obligations. Be upfront about your organisational challenges – changing community needs, cancelled events, reduced project delivery, loss of income, staff changes etc. Most funders are quickly adapting their funding models to cover this period and the following months ahead. Examples include Wellington Community Trust and Nikau Foundation.
  • Information from DIA is here
Kia ora koutou katoa,

You will have received a lot of information about COVID-19 over the last few weeks, and the significant steps being taken by the Government to reduce the spread and impacts of COVID-19 in Aotearoa New Zealand.

We want to assure you that our approach during this uncertain time will be as flexible and pragmatic as possible. We know that charities remain vital in both responding to COVID-19, and keeping us together as a nation.

We have compiled some information based on questions we have been receiving over the last few weeks. You can find it here.

Some of the key points:

·         We are open – from our homes. Staff from Ngā Ratonga Kaupapa Atawhai Charities Services remain contactable. If you have questions please email info@charities.govt.nz – it may take us a little longer to get back to you.

·         We won’t have access to any post that has been sent, so please contact us via email. This will mean that annual returns, cheques and responses to questions that have been posted to us will have to wait until we return to the office.

·         Registered charities have six months after the end of their financial year to submit annual returns and financial statements/performance reports. We won’t be sending our regular reminder emails about annual returns being due, as we appreciate this may cause extra stress for some people. If you are unsure when your charity’s annual return is due, you can find this out by searching for your charity on the online charities register, and selecting the “Annual Returns” tab.

·         If your charity’s annual return is due shortly, but COVID-19 means you won’t be able to file your documents on time, you can ask for an extension. To do this, please email info@charities.govt.nz and let us know how much extra time you need. We won’t be taking action on any late returns during the lockdown period, but we encourage you to get in touch with us if you can.

·         New Zealanders are expected to remain at home over the next four weeks, so your charity will not be able to hold its Annual General Meeting or other meetings if they bring people together physically. We recommend looking at ways of doing this remotely if possible.

·         The government’s economic package to support those impacted by COVID-19 extends to registered charities. Check out the details on the Work and Income website.

·         Please follow the guidelines and updates from the Government’s COVID-19 website https://covid19.govt.nz/. This website is updated regularly and covers all the key information you need to know.

Keep an eye on our Facebook over the next few weeks. We’ll post any useful updates for charitable groups, informative podcasts, and some of the great stories from New Zealand charities. Let us know about your story by emailing info@charities.govt.nz or sending us a message on Facebook.

Ha waka eke noa

We are all in this together.

Stephen Reilly, Acting General Manager Charities Services


Can NGOs access leave requirement Wage Subsidies.  Page three from MSD info sheet says as long as you fulfill requirements the answer is YES!

Links to Information

Advice from CommunityNet Aotearoa on Working From Home

Here is some information for Differently Abled People & Residential Care Providers

Socialink has made its resources available, which includes a Infectious Disease Policy

Transparency International NZ have a Pandemic Response Plan you can adapt to your organisation

Are you aware of your Employment ObligationsDundas St Lawyers have the answers.

Wage subsidies

The Government CoVid-19 response package is that charities and incorporated societies are not eligible for wage subsidies or leave payments if your revenue declines by 30% or more.  It is only for businesses registered with the Companies Office.

Advice from WINZ is still go ahead and apply for wage subsidies and/or leave payments if you otherwise fit the criteria.  If you are declined they should be in touch to find out other ways to assist.

Min of Social Development – Income Support Info

Very important during this time is looking after your mental heath and wellbeing which includes top tips to get through and beyond

By now many of you will have seen the following cartoon, think of it as bingo – try them all!

Some useful links to more info as it comes to hand-


And what about social distancing…

We’ll keep you updated with the latest developments and resources to help you.

Photo: bruceandrobyn