Network News May/June 2017

MSD IT Inquiry Not Enough

Media Release 12 April 2017

The announcement of an enquiry into the privacy failure of MSD’s online reporting platform for community organisations required to provide individual client data (ICLD) addresses only one of the Privacy Commissioner’s four recommendations, says ComVoices.

“The just announced enquiry is deflecting us from the real question”, said Trevor McGlinchey, ComVoices Spokesperson.  “The question at the heart of the enquiry should be why are we collecting data that the Privacy Commissioner has said is ‘…excessive, disproportionate to government’s legitimate needs and therefore inconsistent with the privacy principles’?”.

“The staff of social services organisations have a range of professional bodies which provide ethical guidelines about maintaining the privacy of clients.  Not only will these organisations be breaking these ethical guidelines, they will also be forced to work in direct contravention of the Privacy Commissioner’s findings.”

At the moment service providers have been told they must continue to collect the private data of their clients to provide to MSD at a future date.  They have not been told who will be held to account for breaking the privacy principles set out in the Privacy Act.

“The community sector is waiting for leadership from the Minister and MSD about the important issues raised in the Privacy Commissioner’s report,” says McGlinchey.  “This mass collection of data is inappropriate and will directly affect many New Zealand families. This level of surveillance will cause others not to seek help so that they do not become labelled as ‘vulnerable’ and included as a named statistic on a government database. As always the NGO sector is happy to work alongside MSD to find a more appropriate solution to their data needs.”

ComVoices is calling on the Government to put an immediate hold on this policy while it addresses the issues raised by the Privacy Commissioner.

Contact Trevor McGlinchey, ComVoices Spokesperson, phone 04 473 2627

Your responsibility in safeguarding children – South Island and Northland seminars coming up soon.

Our nationwide roadshow, jointly presented by Child Matters and Community Networks Aotearoa, is well underway and will cross the Cook Strait for the second time, to complete the South Island leg of the tour before heading to the far North.

The 90 minute free presentation will be presented in Christchurch (22 May), Alexandra (6 June), Invercargill (7 June) and Dunedin (8 June) before heading North to Whangarei (27 June) and Kaitaia (28 June).

The presentation is aimed at volunteers, community organisations and their Board members.

For further information about the roadshow download and listen to Ros interview Amanda Meynell, National Manager Child Protection Education and Advisory Service for Child Matters.

To enrol for a FREE presentation near you please click here

For further info please contact Ros Rice at Community Networks Aotearoa on 04 472 3364 or  







Download and listen to Ros interview Kerry Dalton, Chief Executive of Citizens Advice Bureau New Zealand.

Empowerment and Success: A Positive Path for the NGO Sector

Following on from our successful joint conference in 2014, Community Networks Aotearoa and the NZ Council of Christian Social Services (NZCCSS) are currently hard at work putting together our programme for this year’s conference in October.

The theme for 2017’s event is Empowerment and Success: A Positive Path for the NGO Sector and we look forward to welcoming delegates not only from our memberships and their networks, but all with an interest in the sector.

We will shortly announce our programme but in the meantime please put the following dates in your dairy – 26/27 October at the Quality Hotel Lincoln Green, Henderson, Auckland. 

To blog, or not to blog…

Here are the links to the latest ComVoices blogs on Community Scoop. Interesting reading as always…
This isn’t how we do things (or is it?) by Brenda Pilott, National Manager, Social Service Providers Aotearoa
Imagine a world where community organisations such as the National Council of Women didn’t need to exist by Greta Parker, Marketing & Communications Manager National Council of Women NZ
There’s an election coming. Why vote? by Warren Lindberg, Chief Executive Officer, Public Health Association/Kahui Hauora Tumatanui
Having a choice – “some people have all the luck!” by Gabrielle O’Brien, Chief Executive, Birthright New Zealand
Waihoa ko oku whengu Mauria mai ko oku painga: Heed not my weaknesses, Nurture my stengths by Anya Satyanand, Executive Officer, Ara Taiohi
Collaboration – a view from small NGOS by Ros Rice, Executive Officer, Community Networks Aotearoa

Public Trust and Confidence in Charities – 2016 Survey Results
from Charities Services Newsletter (April 2017)

Every two years since 2008, surveys to measure the levels of public trust and confidence in the charitable sector have been conducted. The most recent survey looks at:

    • the current state of public trust and confidence in the charitable sector;
    • the critical factors driving public trust and confidence; and
    • New Zealanders’ knowledge of Charities Services, the Charities Register and the importance of regulation of charities.

The 2016 results show that overall New Zealanders’ trust and confidence in charities remains moderate, with an average rating of 5.9 out of 10, effectively no change from levels in 2014 and 2012.For the first time, the 2016 survey also asked respondents for their levels of trust and confidence in a range of other sectors. The responses show that charities fare quite well when compared to other sectors. Charities scored higher than the banking, large business, insurance and TV/ print media sectors, slightly lower than law enforcement, small businesses and the health sector and similar to the education sector.

A range of factors contribute to building overall trust and confidence in the charitable sector, but it’s clear a key driver is transparency around the use of charitable funds. This includes charities applying the majority of their funds to making a positive difference in the areas where the funds were most needed – and letting the public know what they were doing.

The good news is that all registered charities are required to report annually, ensuring transparency about where their funds have been spent and (for most charities) what services they have delivered. These reports are publicly available on the Charities Register.

The Minister for the Community and Voluntary Sector, Hon Alfred Ngaro, says the survey serves as a reminder of the regulator role of Charities Services and the transparency of the Charities Register.

“What really jumps out when reading the report is how much value people place on the role of a regulator of the sector and in transparency, however, many respondents weren’t actually aware that these services are already in place,” says Mr Ngaro.

Just over half of people surveyed valued the role of charities regulation but hadn’t heard of Charities Services.  The survey, for the first time, measured levels of trust and confidence in Charities Services as the regulator and the average response was 6.3 out of 10, higher than any other sector measured in the survey.

You can view the full survey results here.
To access the Charities Services email newsletter click here

Upcoming Conferences/Webinars

Minimum categories in the performance report – Charities Services – 25 May at 12pm (webinar)
Under the new reporting standards for Tier 3 and Tier 4 charities, revenue/receipts and expenditure/payments must be reported according to minimum categories. On completion of the webinar you will understand how to use and present the minimum categories and how to apply them to your own charity. Click here for further info and to register.

Evidence to Action Conference – superu – 19 June, Wellington
This event brings together New Zealand’s social service community to network and share their insights about what works, this year focusing on the nexus between evidence and action. For further info please visit

Thriving in the 21st Century – Community Waikato – 2-3 August, Hamilton
A conference for Waikato community organisations. Our sector is operating in a challenging environment both socially and financially. We need to work smarter and more efficiently to achieve positive outcomes for those we serve while remainng viable and true to our values. For further info please visit

Beyond Boundaries: Collaboration in Action – Social Service Providers Aotearoa (SSPA) – 4-5 September, Wellington
This year’s SSPA conference is for all those working in social services whether as practitioners, administrators, researchers or policy makers. For further info please visit

PIVOT Linking Vision to Action – Volunteering New Zealand – 30 October, Auckland
National conference featuring  Rob Jackson, volunteer management expert and world-class speaker. For further info please visit

Our Planet.Our Struggle.Our future. – CIVICUS and Pacific Island Association of NGOs (PIANGO) – 4-8 December, Suva, Fiji
International Civil Society Week (ICSW) is a key global gathering for civil society and other stakeholders to engage constructively in finding common solutions to global challenges. For the first time in more than 20 years of global convening, CIVICUS will hold its flagship event in the Pacific region. For further info please visit

And don’t forget, we’re here to help.  If you have any problems or issues, or just need some information, please don’t hesitate to contact Ros at the CNA office on Wellington (04) 472 3364 or  Both Ros and Fionn are here to provide support to our membership and always welcome your contact.

Photo: bruceandrobyn