Better Banking For All
Creating Ease of Banking for the Non-for-Profit Sector. We want to improve experiences with banks for community organisations.
Community Networks Aotearoa Presents
Better Banking
Research Funders:
JR McKenzie Trust and the Todd Foundation
“Better Banking for All - Creating Ease of Banking for the Not-For-Profit Sector”
Recap Video
Better Banking for All
We want to improve experiences with banks for community organisations!
CNA launched it's Better Banking For All report on Wednesday 28th June.
The Hon. David Parker surprised launch attendees by asking Minister of Consumer Affairs to also address the audience at Community Networks Aotearoa’s launch of the ‘Better Banking’ report. Minister Parker acknowledged the importance of the report, and that that was shown by the attendance of so many MPs at a pre-election event.
Minister Duncan Webb also spoke to the importance of this research and how it will help the Sector considering the upcoming Commerce Commission investigation of banks.
Both Ministers praised the work of CNA, the quality of the research, and how it brings to light mahi that can be ‘nudged along’ by Government. Both spoke highly of how impactful the reports finding and recommendations on the Banking sector can be.
The research, a first of its kind in Aotearoa New Zealand, shed light on the significant challenges faced by small to mid-sized Not-for-Profit organisations when dealing with banks. It aimed to explore potential strategies for improving banking services and addressing the specific needs of community organisations, allowing them to focus more on their valuable work.
The research was conducted through a sector-wide online survey and in-depth interviews with representatives from diverse community organisations across Aotearoa. It achieved its key objectives of identifying challenges, assessing their impact, and collaborating with stakeholders to find solutions.
Who are we working with on this project?
We have formed a collaborative working group with five of our member organisations who are also interested and have been doing their own work on this kaupapa:
We are also working with Citizens Advice Bureau, AUSAE (NZ) and FINZ (the Fundraising Institute of New Zealand) to build relationships with banks to improve experiences for the social services and community sector.
Our Research Funders
We are thrilled to have the JR McKenzie Trust and the Todd Foundation as supporters of our research project, headed by Dr. Jane Horan.
Jane is an associate with Business and Economic Research Ltd., more simply know as BERL - the leading provider of a broad range of economic research, analysis, advice and consultancy for business enterprises, organisations, iwi, institutions, community groups, industry associations and public sector clients in New Zealand.
Jane is a economic anthropologist with expertise in the analysis of the economy and the way this intersects with gender, political economy, and the anthropology of Aotearoa New Zealand. Whilst our Sector is responsible for 4.6% of GDP, (that's over $12 billion into the economy each year), we all know that there are so many intangible impacts not usually part of most income based research. Jane is an expert in looking at the economy and well-being together.
The Mahi Continues!
What's next?
- Visit other Banks and share our research.
- Ministry of Justice hosted workshops.
- Collaboration with the Ministry of Justice on amendments to the AML/CFT Act.
- Collaboration with interested Banks on ways to improve issues.
A special thanks to other stakeholders engaged in this process:
Ministry of Justice
Ministry of Business, Innovation and Employment
Ministry of Social Development
Commerce Commission
FinTechNZ
Digital Identity NZ
Steven Moe - Parry Field Lawyers
Reserve Bank of New Zealand
Consumer NZ
Banking Ombudsman
Aotearoa's Banks
Interactionz
Dale Jennings Associate
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